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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Simmons

January 4, 2025

5  out of  5
rating by Lori Simmons
"We have been using them for many years for our insurance company. The staff and service are great."
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Robert Norkus

May 8, 2024

5  out of  5
rating by Robert Norkus
"Absolutely wonderful service!!"
We responded:
"Thank you for taking the time to leave your review Bob!"
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Dana Amato

August 16, 2022

5  out of  5
rating by Dana Amato
"We were recommended to Mike Shope after another local insurance company chose not to join us on our adventure across America, days before we were scheduled to leave. Mike quickly wrote the needed policies, we were covered, effortlessly and on our way. We have spent the last year, driving across the United States in our pick-up truck. When we called Mike's office on a Saturday morning to purchase renter's insurance in Florida, they called us back in minutes. They were not able to sell us a policy in Florida, but, they gave us several references of State Farm agents in FL. When we ran into questions about our Renter's Policy for a storage unit while in Texas, they quickly returned our call and sent the needed information directly to the storage company, freeing my time to explore! When the truck broke down in Missouri in 21' and in Nebraska in 22' we had Roadside Assistance from State Farm to talk as through options for repair. Mike and his staff have made life easier. Many Thanks!"
We responded:
"We're glad to be with you on your travels! Thank you for the review!"
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Tom McCarty

July 8, 2022

5  out of  5
rating by Tom McCarty
"Really excellent service. We bought a different car and there was potentially an insurance discount if it actually had a certain alarm system. I was distracted and took a year to follow up and tell them it did indeed have the alarm. Tina at the agency took the initiative, time and trouble to make the discount retroactive! The agency always takes time to listen and answer questions. Outstanding service!!"
We responded:
"Tom, thank you for your business and taking the time for the great review! We take pride in providing great service, and making our customers feel appreciated!"
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marylou carroll

October 19, 2021

5  out of  5
rating by marylou carroll
"Professional service, always willing to answer any questions. They hire people with experience and take care of your needs."
We responded:
"Thank you for being a longtime car AND home insurance customer Marylou!"
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Gretchen McCarren

May 26, 2021

5  out of  5
rating by Gretchen McCarren
"Tina at Mike Shope State Farm is INCREDIBLE! Her personal attention, knowledgeable advice, and friendly professionalism are sure signs of a happy, healthy family-type team."
We responded:
"Thank you so much!! We’re always here if you need us. It was a pleasure working with you."
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Brenden Mckeever

May 24, 2021

5  out of  5
rating by Brenden Mckeever
"Tina was a home insurance super star! She was very helpful and had all of the answers to my questions! Great customer service and knowledgeable in the business!"
We responded:
"Thanks for your business and the great review! Love the "home insurance super star"!"
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Steven Sosa-Soto

May 24, 2021

5  out of  5
rating by Steven Sosa-Soto
"Tiff was absolutely amazing! Very helpful and informative, felt as if I were family!"
We responded:
"Thank you for the great review, and your business! The comment about feeling like family makes us feel great!"
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Scott Zeigler

May 21, 2021

5  out of  5
rating by Scott Zeigler
"Friendly all around good people"
We responded:
"Thanks Scott! I love the review! Thank you for your business!"
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Tori Wetzler

May 7, 2021

5  out of  5
rating by Tori Wetzler
"Thanks to Tiff for referring me to a notary to take care of a registration issue that saved me $600!! :)"
We responded:
"Thanks for the review Tori. We're always glad to help!"
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Evan Jarusewski

May 4, 2021

5  out of  5
rating by Evan Jarusewski
"Tiff @ Mike Shope State Farm saved me a ton of money on my car insurance. I never though another company could beat USAA, but I just left USAA after 15 years of having car insurance. She lowered my deductibles and increased my coverages. I had roadside assistance before but State Farms' provides more. Tiff saved me $130/year, the same coverage at USAA would cost me $400 more/year."
We responded:
"Thank you for your business, and the great review! We love helping people get more coverage and save money!!"
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Dan Hepker

January 19, 2021

5  out of  5
rating by Dan Hepker
"Called today for some info on my auto insurance, Tina M was a great help, always friendly and go above and beyond! Thank you!!!"
We responded:
"Dan, thank you for the review and for being a long time customer!"
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Akash Dean

November 18, 2020

5  out of  5
rating by Akash Dean
"Tina always helps a lot best service hands down"
We responded:
"Thanks for the review Akash!"
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dustin kipe

November 10, 2020

5  out of  5
rating by dustin kipe
"I worked with Tiff and saved closed to $100 a month on my car insurance. Very professional and very quick with getting the account setup."
We responded:
"Thanks for the review Dustin!"
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Wendy Beitler

October 29, 2020

5  out of  5
rating by Wendy Beitler
"Mike Shope and his team are fantastic! They go out of their way to make my family feel important. You call in and they know who you are immediately. I'd give 10 stars for such a great team!!"
We responded:
"Thank you Wendy for your business and the great review! 10 stars is a new record!!!"
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Adam Bender

October 25, 2020

5  out of  5
rating by Adam Bender
"Mike and Tina have always been great to work with. Any time i have questions or need to make changes to my policy they are always very helpful. My most recent experience with this office I dealt with Tiff who was also more than helpful. Everyone is always friendly and helpful. Highly recommend."
We responded:
"Thanks so much Adam. We think highly of you, as well! Let us know if you need anything else!"
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Madison Grace

October 19, 2020

5  out of  5
rating by Madison Grace
"Have been with State Farm since I got my license.. recently got into an accident and they have been so helpful!"
We responded:
"Thank you for your business Madison and thanks for the Review! We’re always here for you! Let us know if you need us for anything else:)"
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Rob Stanford

September 24, 2020

5  out of  5
rating by Rob Stanford
"The staff here are amazing! They providing quality service and are more then happy to help solve and problem or questions i have quickly and professionally!"
We responded:
"Thank you for recognizing the team Rob! We appreciate you and your business!!"
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Dennis Hawley

September 18, 2020

5  out of  5
rating by Dennis Hawley
"Very informative! Not pushie! So easy to deal with. Problems solved immediately. The office staff so helpful with quick response of information. Give them a try, they won't let you down."
We responded:
"Thank you for the review and for being a 25 year customer!!"
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Curt LaShure

September 17, 2020

5  out of  5
rating by Curt LaShure
"I highly recommend Mike Shope State Farm Insurance Agency. I have dealt with Mike and Tina for many years and would not go anywhere else."
We responded:
"Thanks Curt. We value your business more than you know!!"
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Erick Johnson

September 16, 2020

5  out of  5
rating by Erick Johnson
"Mike is EXCELLENT. He will make the transition from another insurance company painless. He will walk you through everything and make sure he can save you every dollar possible. He's honest and straightforward. I would highly recommend Mike Shope, State Farm, to all my friends and family."
We responded:
"Thanks Erick! It was a pleasure working with you and I am glad to earn your business. Please let us know if you need anything else."
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Ashley Moyer

September 10, 2020

5  out of  5
rating by Ashley Moyer
"I just recently returned to Mike Shope's State Farm office because the brief time I had with another insurance company was not in close to the quality service I received from Mike's State Farm office. I work specifically with Tina and amazing is an understatement for the service she provides. She is very responsive and accommodating to work through things over email if I'm unable to connect over the phone. Tina is thorough and takes time to explain things when I have questions - her expertise always shines through. Highly recommend this State Farm office!!!"
We responded:
"Welcome back!!! Thank you!! Let us know if you need anything!!!"
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Paula Wiser

August 25, 2020

5  out of  5
rating by Paula Wiser
"Highly recommended! Amazing service and very reasonable rates."
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Dennis McCommons

June 25, 2020

5  out of  5
rating by Dennis McCommons
"Tiff Umbrell is awesome. After a slight mix up with combining policy’s she made sure everything was corrected right away and took ownership. I look forward to a working long term relationship with Mike Shope and StateFarm."
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Lavana Price

June 24, 2020

5  out of  5
rating by Lavana Price
"Tiff explained my home owners insurance policy in detail. She also answered my email quickly. She is down to Earth and nice to talk to."