Customer Service Representative - State Farm Agent Team Member
Full Time in Carlisle - PA
Benefits
- Retirement Plan with Company Match
- Bonus based on performance
- Paid time off
- Training & development
Why work with Mike Shope – State Farm? • Local Carlisle office • Serving the community for 25 years • Second-generation State Farm agent • Award-winning agency with a team-first cultureROLE DESCRIPTION
As a Customer Service Representative with Mike Shope- State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. All team members grow into licensed roles, account management, or sales positions with increased earning potential over time. RESPONSIBILITIES
- Answer customer inquiries and provide policy information.
- Assist customers with policy applications, changes, and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS
- No insurance experience required, we provide training and ongoing support. Customer service or call-center experience is helpful but not required.
Compensation $40,000.00 - $55,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none